Ask us. Every hosting plan includes daily backups, and we restore any of the last 14 days on request.
What we keep
| Age of the backup | What’s kept |
|---|---|
| The last 14 days | Every day, restorable on request |
| Up to a month | A daily snapshot |
| Older | A weekly snapshot, for as long as your site is with us |
Asking for a restore
Raise a ticket from Support in your dashboard. Tell us which site, and the date you want to go back to.
A restore replaces what’s on the site now with what was there on that day. ⟨confirm: whether files and the database can be restored separately⟩
⟨to add: restoring a backup yourself from your dashboard, with screenshots⟩
Before a big change
Trying a new plugin or a redesign? Use a staging site, so the live site isn’t touched until you’re ready.